SmartHub provides Fergus Electric members account management at their fingertips. Members can view their usage and billing, manage payments, notify customer service of account, and service issues.
Additional Features:
Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date.
My Usage -
View energy usage graphs to identify high usage trends based on temperature versus usage.
Contact Us -
Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.
Service Status -
Displays service interruption and outage information. You can also report an outage directly to your service provider.